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By registering, accessing, or using the Services (defined below) via the Cobot app mobile application or at our premises, you (“Member”, “you”, “your”) agree to be bound by these Terms and Conditions (“Agreement”).
1. Definitions
- “We”, “Us”, “Operator” means Share Space Phuket, the operator of the co-working space.
- “Services” means access to the co-working premises, desks, meeting rooms, Wi-Fi, printing, refreshments, events, and other facilities/amenities as described in your selected Membership Plan.
- “Membership Plan” means the plan you select and purchase via the App or in person (e.g., Day Pass, Weekly, Monthly, Annual).
- “Premises” means the co-working space located at The Rich Villa Subdistrict, 99/16, Ko Kaeo, Mueang Phuket District, Phuket 83000, Thailand.
2. Membership & Access
2.1 Membership is personal, non-transferable, and non-assignable unless otherwise stated.
2.2 Access depends on your Membership Plan:
- Day Pass / Casual: Limited to published operating hours.
- Monthly and higher tiers: As specified in your plan (may include 24/7 access for eligible plans).
2.3 We may require identity verification, a photo, and/or Thai visa/work-permit details for legal compliance.
2.4 We reserve the right to refuse or terminate membership at our sole discretion, subject to applicable Thai consumer protection laws.
2.5 You must use the Premises only for lawful activities you are legally entitled to perform. We are not responsible for any legal violations on your part.
2.6 Membership is available to individuals aged 16 and over, subject to these terms.
3. Fees & Payment
3.1 All fees are in Thai Baht (THB) and inclusive of VAT unless stated otherwise.
3.2 Payment is due in advance via the App (credit/debit card, bank transfer, or other available methods).
3.3 Monthly memberships auto-renew unless cancelled with at least 14 days' notice (see Clause 9).
3.4 Late payments incur a 50 THB penalty per day. Membership may be cancelled if payment is more than 14 days late.
3.5 We may adjust fees with 30 days' notice via the App or email. Significant changes require your acceptance to continue membership.
4. Use of the Premises & House Rules
4.1 You agree to:
- Use the Premises solely for lawful professional, business, study, or quiet purposes.
- Keep your workstation clean and tidy.
- Not move furniture without permission.
- Respect quiet/working zones: No speakerphone calls; use headphones for video calls or book a meeting room.
- Not bring pets (except certified service animals).
- Not engage in illegal, offensive, or disruptive behavior.
- Not conduct retail, massage, or non-office activities.
- Not store hazardous materials.
- Not eat hot or smelly food inside the Premises. Cold snacks are permitted at desks or in the pantry; tidy up and dispose of waste properly.
- Not consume alcohol during operating hours.
- Use our partner F&B services via Front of House where available.
- No children under 16 during operating hours.
- We may host events during lunch hours or after 5pm.
4.2 Prohibited conduct includes (but is not limited to):
- Sleeping overnight.
- Excessive alcohol consumption.
- Smoking or vaping indoors.
- Filming or photographing other members without consent.
4.3 We enforce a zero-tolerance policy for harassment, discrimination, violence, or illegal activity.
5. Booking of Meeting Rooms & Additional Services
5.1 Meeting rooms must be booked via the App.
5.2 Unused bookings may incur cancellation or no-show fees as shown in the App.
5.3 Additional services (e.g., printing, events) may incur separate fees.
6. Health, Safety & Security
6.1 You must follow all safety instructions, fire regulations, and emergency procedures.
6.2 We may perform security checks and use CCTV monitoring in compliance with the Thai Personal Data Protection Act B.E. 2562 (PDPA).
6.3 You are responsible for securing your belongings. We are not liable for loss, theft, or damage to personal property (see Clause 8).
7. Intellectual Property & Confidentiality
7.1 You retain ownership of your own intellectual property.
7.2 You must not disclose or misuse any confidential information of other Members encountered at the Premises.
7.3 We may use anonymized photos/videos of common areas or events for marketing.
8. Liability & Indemnity
8.1 Services are provided “as is.” We do not guarantee uninterrupted access, specific Wi-Fi speeds, or availability of desks/meeting rooms.
8.2 To the maximum extent permitted by law, our total liability is limited to the fees you paid in the preceding month.
8.3 We are not liable for indirect, consequential, special damages, business interruption, or loss of data/profits.
8.4 You indemnify us against claims arising from your breach of this Agreement, your acts/omissions, or violations of law.
9. Termination & Cancellation
9.1 By You:
- Day/Weekly passes: Non-refundable.
- Monthly+: Cancel with 14 days' written notice via App/email (effect depends on plan).
- Annual: Transferable once per 12-month period; non-refundable.
- 14 days' notice for convenience or operational reasons.
9.3 On termination, vacate immediately, return access cards/keys, and pay all outstanding amounts.
10. Force Majeure
We are not liable for failure to perform due to events beyond our reasonable control (e.g., natural disasters, government orders, pandemics, power outages).
11. Governing Law & Dispute Resolution
11.1 This Agreement is governed by the laws of the Kingdom of Thailand.
11.2 Disputes fall under the exclusive jurisdiction of the courts in Phuket, Thailand.
11.3 We encourage informal resolution first.
12. Amendments
We may update these Terms. Continued use after changes are posted constitutes acceptance. Significant changes will be notified via the App.
13. Miscellaneous
13.1 If any provision is invalid, the remainder remains enforceable.
13.2 No waiver of one breach waives future breaches.
13.3 This Agreement is the entire understanding between you and us.
By clicking “I Accept” / completing registration in the App, you confirm that you have read, understood, and agree to these Terms & Conditions.
Thank you for joining our Phuket co-working community!